This article is all about providing those looking for hiring a helper with some options of reliable maid agencies to check out.

Nobody can deny that trustworthy agencies can make our helper hiring experience more pleasant though there is no guarantee that they will supply “perfect maids”. When foreign domestic workers come from different culture and backgrounds and are human beings with different character and mindset, we can only look for the “best match”.

And we understand how important it is for busy people to hire a helper. That is why we have compiled a list of dependable maid agencies to help you save your “doing-homework” time.

They are all MOM licensed agencies with many years of experience in the industry and with no demerit points. Their placement volume, transfer rate and retention rate are better than industry average (as stated by MOM’s website in August 2018).


  • License #01C4854
  • Experience 16 years
  • Placement volume 512 – Above Industry Avg 70.18
  • Transfer rate 0.22% – Better than Industry Avg 1.59%
  • Retention rate 67.92% – Better than Industry Avg 55.31%
  • Performance records August 2017 to August 2018

The best thing when trading with 121 Personnel Services is that we don’t need to worry about placement fee (also known as maid’s loan) – a lump sum of money that employers are requested to pay upfront. This is possible because the company mainly deals in transfer helpers with no loans.

Their agency fee is among the most reasonable rates in the market. This CaseTrust accredited maid agency keeps the fee low in their 3 different packages but this doesn’t mean that the burden will be laid on the helpers in compensation for the income.

121 Personnel Services and its Match-Point System bring about a win-win situation to both the employer and the helper. Based on the employees’ needs, experience, skill sets and character and the employers’ needs, this system works as a “matchmaker” and suggests the “best match” for the two parties.

One more reason that makes the working experience with 121 Personnel Services comfortable is that they have good customer care service. Their free ebooks, free replacements for gold and platinum packages and The Family Satisfaction Program say best about this. During the contract period, if the helper doesn’t perform to your satisfaction or if any misunderstanding occurs, you can always call 121 Customer Care Team for help in resolving the matter without any cost.


  • Recruit helper(s) who is/are transferring to another employer in Singapore
  • Bringing your own helper(s) from overseas to work in Singapore
  • Doing the processing work when you find your own helper
  • Recruiting new helper from overseas
  • Renewal of passport and work permit
  • Appealing to the Ministry of Manpower should your application be rejected


  • Platinum ($868): 3-year guarantee with 2 free replacements (exclude maid insurance and fee paid to MOM)
  • Gold ($698): 1 year 3 months guarantee with 1 free replacement (exclude maid insurance and fee paid to MOM)
  • Silver ($628): No guarantee but discounted price for replacement (exclude maid insurance and fee paid to MOM)

Mon to Fri: 10:15 – 18:00
Sun: 10:15 – 15:00
Closed on Saturdays and Public Holidays

Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Phone: (65) 6733-8121
Email: [email protected]



  • Image: Jforce Employment Service
  • License #14C7171
  • Placement volume 413 – Above Industry Avg 70.18
  • Retention rate 63.1% – Better than Industry Avg 55.31%
  • Performance records August 2017 to August 2018

Leading in the domestic employment industry, Jforce has been successfully placing and training maids in Singapore to numerous clients. They have years of experience in working with helpers from various countries, especially those from Indonesia and Myanmar to provide care for elderly and children. Also, the company is among a few Singapore maid agencies that bring in Cambodian maids.

Jforce’s exceptional service is backed up by a magnitude of testimonials that highly recommend their service. Furthermore, Jforce won prestigious awards due to consistently delivering quality customer service and providing a supportive environment for the new maids.

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